EZE-DO Privacy Policy
We view the protection of your privacy as a very important community principle. We understand clearly that you and your information are one of our most important assets. We store and process your information on our servers, which are protected by physical as well as technological security devices. If you object to your information being transferred or used in any way, please forward your request to info@eze-do.com or refrain from using the website. We do not sell or rent your information to any third parties without your explicit consent. This policy document sets out the basic tenets of our privacy policy applicable to customer data. All questions or comments should be addressed to our management at: info@eze-do.com
Who are we?
In this policy (“Privacy Policy”) the terms (“Our”, “We”, “Us”) refer to Eze-do Services LLC, whose registered office is in Dubai, United Arab Emirates. We are engaged in the business of aggregating and facilitating premium home services including but not limited to cleaning, AC servicing, painting, handyman, moving, and other lifestyle services in the U.A.E. This policy sets forth the terms with respect to how we collect, store, process, share, and disclose personal information about you (“you” and “your”), which is disclosed to us either directly or through our website at: www.eze-do.com
Your Account Obligations
This Privacy Policy provides the manner in which your data is collected and used by Eze-do Services LLC. By accessing the services provided by Eze-do, you agree to the collection and use of your data by Eze-do and authorized third-party service providers in the manner provided in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the website. By accepting the Privacy Policy during registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.
Your Privacy Protection with EZE-DO
Eze-do values your trust in us. We want you to feel comfortable using our platform and feel secure sharing your information with us. We are committed to protecting your privacy.
Your Privacy Guarantee with EZE-DO
Eze-do promises not to sell or rent your personal information to third parties (except as provided in this Privacy Policy) without your consent. We and/or certain authorized third-party service providers will use the personal information provided by you to deliver the services you request.
Third-Party Service Providers
As an aggregator, we work with service partners to fulfill customer requests. We employ companies and individuals to perform functions on our behalf—for example: service execution, marketing assistance, payment processing, and logistics. They have access to personal information needed to perform their functions but may not use it for other purposes.
Information We Collect from You
Eze-do collects the details you provide during registration along with information we learn about you from your use of our platform and services. We also collect information about transactions you make, including payment card details (processed securely via our payment gateway). We may collect additional information if you participate in promotions or provide feedback. We also monitor traffic patterns and site usage to improve our services. We may collect the following personally identifiable information: Full name, Mobile phone number, Contact details, Address, Email address, Booking & payment details (securely processed).
Our Use of Your Information
We use your personal & contact information to: Fulfill service bookings, Get in touch with you, Send service updates, Resolve complaints, Send offers & promotions, and Comply with legal obligations.
Disclosure of Information
We do not rent, sell, or share your personal information with third parties except: With your permission, To deliver the services you have booked, To comply with legal obligations, or To prevent fraud and unlawful activities.
Security
We maintain strict security measures to protect your information. Our servers are password- and firewall-protected. Sensitive transactions are encrypted. However, internet transmissions can never be 100% secure, and we cannot guarantee complete security.
Cookies
We use cookies to personalize your experience, improve site navigation, track service preferences, and analyze performance through tools like Google Analytics. You can disable cookies in your browser, though some site functions may not work properly.
International Data Transfers
Your information may be stored or processed in other countries where our service providers operate. By using Eze-do, you consent to such transfers.
Policy Updates
We may update this Privacy Policy from time to time. Updates will be effective immediately upon posting on our website. Please review this page regularly to stay informed.
Your Rights
You may: Access and update your personal information via your account, Opt-out of promotional communications by emailing info@eze-do.com, or Request deletion of your account and data, subject to legal and operational needs.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@eze-do.com
 
  